I just received my order and there is a problem. What should I do?

Please contact our Customer Solutions Department at 800-397-0012 and provide:

  • your Amcon customer number
  • order number (listed on the top right-hand corner of the packing list)
  • contact information
  • details about the problem

The Customer Solutions will return your call and let you know how to proceed. Do not return any products to Amcon without a Return Authorization Number (RMA). Items returned without an RMA number may not receive credit.