Ordering & Shipping

Learn how to place orders and understand shipping options for eyecare products on Amcon’s B2B platform.

Details when most orders ship and what may cause a delay, including when to contact Amcon for tracking.

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Explains when order confirmation emails are sent and why call-in orders don’t receive one.

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Outlines standard shipping methods used by Amcon Labs and how to request expedited or alternate options.

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Refrigerated pharmaceuticals ship separately via expedited service with FDA-compliant insulated packaging and cold packs.

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