Insulated refrigerated items from Amcon use validated packaging and gel packs to maintain product integrity, but they can feel warm to the touch after transit. This warmth is due to normal heat absorption and does not always indicate spoilage. Shipments remain safe as long as they’re received and placed into recommended refrigeration (typically 2–8 °C / 35–46 °F) within 48 hours of leaving our facility.
When evaluating pharmaceutical shipping guidelines, you may encounter two temperature specifications:
These transient specs ensure that brief exposure to ambient heat won’t compromise efficacy. For product-specific storage or transient temperature specifications—or any questions about your order—please email customerservice@amconlabs.com or call 800-255-6161.